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711 E. 222nd Street, Euclid, OH 44123 | Phone 216-261-2900 | Fax 216-797-2998


Frequently Asked Questions

What is the District responsible for? Elementary and Middle School students that live over two miles away from their designated school are eligible for transportation. State law says that students can walk up to a ½ mile to their designated bus stop. High School students do not receive transportation. 

Will you transport my student to daycare? If a student needs to take another bus to daycare, we will accommodate families based on space availability on the bus going to the stop nearest to the daycare. We may not necessarily drop the student at the daycare however, there may be a stop close to that daycare center. Exceptions will be made on a first-come, space available basis. We may not be able to accommodate all students.

Pick-up and drop-off points must remain consistent for every day of the school week. However, the morning pick-up and afternoon stops can be different as long as those stops are consistent daily. For example, if a student is picked up from home in the morning and dropped off at ABC Daycare in the afternoon, this schedule must remain the same Monday through Friday.

Can my student go to a different group stop than where they were assigned? Yes, if the group stop is on their assigned bus route. If the stop they are being picked-up from or dropped-off at is not on the assigned route, a form must be filled out at the transportation garage. Accommodations will be made on a space available and first come first serve basis.

IEP and Group Stops If your child has an IEP, transportation is based upon the requirements written into their IEP. If the IEP does not specify door-to-door transportation, the student will be assigned to a group stop.

If my student is in preschool or kindergarten, do I need to be at the group stop to pick him or her up? Yes, a parent, guardian, or designee must be at the group stop to receive their kindergarten student.

Preschool students attending the Early Learning Center will have door-to-door transportation. A parent, guardian or designee must be present to receive the preschool student.

Who do I call if we have a problem or a question? First Student at 216.797.7600 or 216.797.7601

Who transports students with special needs? Hogan Transportation is the company that provides transportation services to our special education population.


Contact Information

Nikki McDaniel

First Student Location Manager


Rick Morris

First Student Assistant Location Manager


Charlene Wheeler

First Student Assistant Manager



Information from the Ohio Department of Education on the safe transport of students.
The form to for transportation change requests, please click above to download and print.
Information about First Student staff, procedures, and statistics.

First Student Values

Committed to our customers: 
We keep our customers at the heart of everything we do.

Dedicated to safety: 
Always front of mind, safety is our way of life.

Supportive of each other: 
We trust each other to deliver and work to help one another succeed.

Accountable for performance: 
Every decision matters, we do the right thing to achieve our goals.

Setting the highest standards: 
We want to be the best, continually seeking a better way to do things.
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